What does dispatch software actually do?
Dispatch software receives every booking, decides which driver should take it, tracks the job to completion and records what everyone is owed. Fleetora does all four in one browser tab: a live map, a job timeline, auto-allocation with manual override, and driver and corporate accounting behind it.
How does auto-allocation choose a driver?
Fleetora weighs distance and live ETA, vehicle class, zone and rank rules, pre-booked commitments later in the shift, driver earnings balance and rating. It offers the job to the best candidate, escalates automatically if declined, and leaves the whole chain visible to your dispatcher.
Do I need to install anything?
No. The console is fully web-based, so dispatchers log in through Chrome or Edge on Windows, macOS or a tablet. There is no desktop client, no VPN and no server to maintain, and you are not charged for extra dispatcher seats.
Does it handle pre-bookings and airport work?
Yes. Advance reservations sit on a timeline with lead-time alerts, live flight tracking shifts pickups when arrivals change, and meet-and-greet notes, terminal and waiting-time rules reach the driver app with the job. As-directed and hourly charter jobs are first-class, not workarounds.
Can I migrate from my current system?
Yes. Customer records, corporate accounts, driver and vehicle files, tariffs and upcoming pre-bookings import by CSV during onboarding. Most operators run the old system and Fleetora side by side for a week, then cut over on a quiet weekday.